Support
Find answers to common questions or get in touch with our team.
Getting Started
Our engineers map your SCADA tags, sensor inventory, and compliance requirements.
Connect one treatment train or process area and validate data quality with your team.
Hands-on sessions tailored to your plant's workflows and reporting needs.
FAQ
HydroWeb is a cloud-based wastewater intelligence platform powered by Tetra Tech. It gives UK operators, engineers, and compliance teams a single view of network performance — from real-time sensor data to predictive analytics and automated regulatory reporting.
Yes. HydroWeb integrates with most major SCADA and historian systems via OPC-UA, Modbus TCP, and REST APIs. Our implementation team handles mapping, validation, and cutover planning.
A typical single-plant deployment takes 4–6 weeks from kickoff to go-live. Multi-site rollouts are phased based on your network priorities.
All data is encrypted in transit and at rest, hosted in UK/EU data centres. HydroWeb is SOC 2 Type II certified with role-based access control and SSO support.
HydroWeb includes templates for Environment Agency discharge monitoring, Ofwat performance commitments, and Environmental Permitting Regulations for industrial sites.
We offer a 30-day pilot programme with live data from one treatment train. Contact our team to schedule a demo.