Legal

Privacy Policy

Your data security is fundamental to everything we build.

Last updated: 25 September 2026

Overview

HydroWeb ("the Platform") is operated by HydroWeb Ltd in the United Kingdom, powered by Tetra Tech. This Privacy Policy explains what data we collect and your rights under UK GDPR and the Data Protection Act 2018.

1. Data We Collect

When you use HydroWeb, we process operational sensor and SCADA data, user account information, and usage logs for compliance and support purposes.

2. How Your Data Is Used

Data is used solely to provide platform functionality, generate reports, and improve service quality. We do not sell your data to third parties.

3. Data Storage and Security

All data is encrypted in transit and at rest, hosted in UK/EU data centres with SOC 2 Type II certification.

4. Your Rights

You have the right to access, correct, delete, and export your personal data. Contact us at privacy@hydroweb.co.uk.